About the IAA

The IAA, the first not-for-profit trade association for independent ambulance services in England, was established in 2012. We’re the largest association representing regulated independent ambulance providers in England and also have associate members in Scotland, Wales and Northern Ireland. A condition of membership is that applicants have to be registered with the Care Quality Commission or equivalent body. Our Members abide by a Code of Conduct, a copy of which is available on request. 

The initial idea was to set up a body to effectively represent the views of a growing number of firms to healthcare policymakers. By coincidence it was launched 40 years to the day since Michael De Charmant started Inter-County Ambulance Service, the longest established private ambulance company in the UK.

Today we represent over 40 companies, ranging from discrete to sizeable companies working across the UK providing a range of services. Each year our members collectively transport or have contact with some 5 million patients.

The scope of services provided by member companies range from specialist patient transfer; non-emergency patient journeys; repatriation of patients to the UK and due to growing pressure on the NHS, 999 emergency services to NHS Ambulance Trusts at times of peak demand.

All member companies of the IAA in England are registered with the Care Quality Commission, and are assessed against the same criteria as NHS Ambulance Trusts. For those providing 999 support or other services to NHS Ambulance Trusts additional quality checks are carried out.

Our firms invest in high-quality training, up to date medical equipment and the most comprehensive range of vehicles from high dependency units to emergency ambulances, from 4x4s to rapid response cars, and motorbikes, even a golf buggy ambulance. CQC registration means patients and Commissioners can be assured of the highest standards of patient care.

Our Members abide by a Code of Conduct, a copy of which is available on request.