About the IAA
The IAA, the first not-for-profit trade association for independent ambulance services in England, was established in 2012. We have associate members in Scotland, Wales, Northern Ireland and Guernsey. A condition of membership is that applicants have to be registered with the Care Quality Commission.
The initial idea was to set up a body to effectively represent the views of a growing number of firms to healthcare policymakers. By coincidence it was launched 40 years to the day since Michael De Charmant started Inter-County Ambulance Service, the longest established private ambulance company in the UK.
Today we represent over 30 companies, ranging from discrete to sizeable companies working across the UK providing a range of services from. Each year our members collectively transport or have contact with more than a million patients.
The scope of services provided by member companies range from specialist patient transfer; non-emergency patient journeys; repatriation of patients to the UK and due to growing pressure on the NHS, 999 emergency services to NHS Ambulance Trusts at times of peak demand.
All member companies of the IAA are registered with the Care Quality Commission, and are assessed against the same criteria as NHS Ambulance Trusts. For those providing 999 support or other services to NHS Ambulance Trusts additional quality checks are carried out.
Our firms invest in high-quality training, up to date medical equipment and the most comprehensive range of vehicles from high dependency units to emergency ambulances, from 4x4s to rapid response cars, and motorbikes to a golf buggy ambulances. CQC registration means patients and Commissioners can be assured of the highest standards of patient care.
According to a recent Freedom of Information disclosure (August 2015), in 2014-15 England’s 10 NHS ambulance trusts spent £57.6 million on private or voluntary services, an increase of 156% since 2010-11. Last year 333,329 calls were answered by independent services for 9 trusts. Among the biggest users of private services are South Central Service, South East Coast and London Ambulance Services.